Frequently asked.
Who is MIQAS for?▾
Performance-driven F&B operators (restaurants, QSR chains) and ecommerce brands in KSA and the GCC who run paid ads across Meta, TikTok, Google, Snap, X, and want to see real ROI against their direct revenue.
How do you handle KSA aggregators?▾
Aggregators (HungerStation, Jahez, Mrsool, ToYou, Keeta) don't expose merchant APIs. We support weekly CSV/XLSX upload from each aggregator's merchant portal. MIQAS normalizes the data and surfaces your 70/30 channel mix. This is included from the Growth plan and above.
What about my Try Order or Taker app?▾
Direct app + website integrations are handled white-glove by Ensign. After you sign up, our team coordinates with Try Order / Taker to get your data flowing. No code on your side.
Where is my data stored?▾
Supabase EU-Central (Frankfurt). PDPL-compliant. Read the PDPL Notice for full details.
Can I export my data if I cancel?▾
Yes. Your data is retained for 30 days after cancellation, during which you can request a full export by emailing contact@ensignksa.com. After 30 days it's permanently deleted.
How do I pay? Is mada supported?▾
Payment is processed via Paymob, the Saudi payment gateway. mada, STC Pay, Apple Pay, Visa, and Mastercard are all supported. Billing is in SAR.
Can I add my CEO as a second user?▾
Yes — every tier supports at least 2 users. Growth tier supports 4 users. Enterprise is unlimited. Invite via email from /settings/team.
Do I need to install anything?▾
No SDK install on your side. You paste pixel IDs and API tokens into MIQAS, the same way you'd configure Shopify or any modern SaaS. App-side integrations (Try Order / Taker) are handled by our team.
What if my ad platform changes its API?▾
We absorb that. MIQAS subscription includes ongoing pixel and API maintenance — you never deal with API breakage.
Who built this?▾
Ensign Establishment for Advertising, a Saudi-registered agency based in Riyadh. MIQAS is our productized version of the marketing-performance dashboard we'd build for any client.